The Paradise Suite Return & Exchange Policy
At The Paradise Suite, each piece is crafted with care and intention. We take pride in the quality and design of our products, and we want you to feel the same sense of ease and satisfaction when your order arrives.
If for any reason your purchase doesn’t meet expectations, we offer a simple and thoughtful return process.
Returns
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Returns are accepted within 14 days of delivery.
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Items must be unworn, unwashed, and in original condition, with all tags and packaging intact.
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To begin a return, please email [info@theparadisesuite.world] with your order number and reason for return. Once approved, you’ll receive detailed return instructions.
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Please note: original shipping costs are non-refundable.
Exchanges
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We’re happy to accommodate size or color exchanges, pending availability.
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If the requested item is unavailable, we’ll issue a store credit toward your next purchase.
Final Sale
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All limited-edition drops, collaborations, and marked-down items are considered final sale and cannot be returned or exchanged.
Refunds
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Once your return is received and inspected, a refund will be processed to your original payment method within 5–10 business days.
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You’ll receive a confirmation once your refund has been completed.
International Orders
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For international clients, please note that return shipping costs, customs duties, and import fees are the responsibility of the customer.
Damaged or Incorrect Items
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Should your order arrive damaged or incorrect, please contact us within 7 days of delivery. Our team will ensure the issue is resolved promptly and with care.
